How can we
help?

Send us a message and a real person will get back to you. Riders with an app account can also get help for a specific trip under Account, then Help and Support.

Emergency or someone in danger? Call 911 now. Then use Send SOS in the app's Safety Center to share your live location.

Lost an item?

Open the trip in your ride history and use in-app chat or calling to reach your driver
Can't reach them? Send us the form below and choose "Lost item"

Question about a charge?

Your receipt is in your ride history
Send the form below within 30 days of the ride and choose "Charge or receipt"

Safety concern

Report it in the app from the trip, or choose "Safety issue" below
Read our zero-tolerance and safety policies

Common questions

Rider FAQ
Driver requirements and FAQ
Airport rides

Send us
a message.

We usually reply within one business day.

Email: info@rydelinx.com

How can wehelp?

Lost an item?

Question about a charge?

Safety concern

Common questions

Send usa message.

Contact form

How can we
help?

Send us
a message.