Rydelinx Privacy Policy

01. Information We Collect

Personal Information: Name, email address, phone number, and payment information.
Location Information: GPS location data to facilitate ride requests, driver matching, and trip history.
Device Information: Device type, operating system, and app version.
Ride Information: Pickup and drop-off locations, ride duration, and fare information.

02. How We Use Your Information

Provide Our Services: Facilitate ride requests, match riders with drivers, and process payments.
Enhance User Experience: Analyze usage data to improve our app's features and performance.
Communicate with You: Send important notifications, updates, and promotional offers.
Ensure Safety and Security: Implement safety measures and investigate potential security threats.
Comply with Legal Obligations: Adhere to applicable laws and regulations.

Service Providers: Trusted third-party service providers who assist us in providing our services, such as payment processors, cloud storage providers, and analytics providers. These providers are contractually obligated to protect your information.
Law Enforcement: If required by law or to protect our rights or the rights of others.

Encryption: Sensitive data is encrypted to safeguard its confidentiality.
Secure Data Storage: We store your information on secure servers with access controls.
Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities.

Access and Review: Review the personal information we hold about you. Contact us at info@rydelinx.com to submit a request.
Correction: Request correction of any inaccurate or incomplete information. Contact us at info@rydelinx.com to submit a request.
Deletion: Request deletion of your personal information, subject to legal obligations. Contact us at info@rydelinx.com to submit a request.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format. Contact us at info@rydelinx.com to submit a request.
Object to Processing: Object to the processing of your personal information for certain purposes. You can manage your communication preferences within the app settings.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and within the app.

We may collect and access location data from your device to enhance the functionality of our services, such as providing accurate pickup and drop-off locations, suggesting optimized routes, and ensuring a seamless user experience. This data helps us improve navigation, match users with nearby drivers or service providers, and calculate trip details effectively. Please note that location data is only accessed with your explicit consent, typically granted through your device settings or app permissions. We are committed to safeguarding your privacy, and this data is not shared with unauthorized parties. If you wish to disable location tracking, you can do so through your device settings, though this may impact the functionality of the app.